1. Extremely happy with the care that has been given to my fur baby Rylee. She is more than a pet to me, she is my family and I am blessed to have people take such good care of her. I would highly recommend them anytime. And Rylee has had some big surgeries well at least big to me and the Doctors have checkup up on her along with Courtney who works there, asking how Rylee is acting and even allowing me to send pictures of Rylee when I think something looks wrong, even when they are closed for the day. So thankful! Again thank you guys so much! Amazing people you all are!

    Chassidy K.
  2. Courteous, professional, and gentle. My cat has never been this relaxed at the vet. I'm recommending to anyone close to Norwalk to come here!

    Hero B.
  3. They care a lot about animals. I can tell by the way my dog Goldie wines waiting to go in. She gets so excited, she loves them!

    Cheryl F.
  4. Family Pet Veterinary Centers are extremely knowledgeable and caring. They takes the time to make sure the owner understands everything that will happen with the pet in a caring and compassionate way. They will take the time to thoroughly answer questions and recommend products or procedures needed.

    Heidi B.
  5. Great with animals.

    Jeff P.
  6. The Canine Queens have received excellent care from the Doctors and her staff. They have had their lab work and vaccinations, dental work and grooming at Family Pet in West Des Moines. The staff is knowledgeable and professional and I am confident that my little ladies receive the best possible care!

    Anne B.
  7. They do a great job as a No Fear clinic. My dog is super jumpy and they work extra hard to let her be herself and not make her be held down. I'm very impressed with their care.

    Sandi R.
  8. I'm a new customer and I've had nothing but good experiences with FPVC. The vets and techs are friendly, knowledgeable & understanding. The front desk staff are incredible! With my schedule and a baby at home, I've had to reschedule appointments more than I'd like, but the staff has been nothing but nice about it, every time. I'd highly recommend this clinic!

    Jodee W.
  9. The doctors are very knowledgeable! The team practices safe and fear free care for their clients and pets. They have a range of services to keep your pets healthy and well for many years! I would highly recommend Family Pet Veterinary Centers.

    Paula B.
  10. Very friendly and knowledgeable staff.

    Marian and Brad W.
  11. The staff at Family Pet have been very conscientious in the treatment and care of my pets. I highly recommend them.

    Larry N.
  12. These folks are the best...They assisted us with an animal emergency when we didn't have time to go to our normal vet. The staff was awesome with my less than perfect I'll be bringing our second dog there for her next scheduled visit.

    J. Indigo
  13. We love everyone at Norwalk family pet! They are all so great we use them for grooming too and our puppy Odin is always excited to go in. So much so he waits at the door when Dr.Ryan leaves the room.

    Amanda H.
  14. I can’t say enough about Dr. Jen and her entire staff. This is the best experience in veterinary care that we have ever received. Our dog became paralyzed through a back injury and Dr. Jen convinced us to treat her with acupuncture and laser treatments. She recovered from this injury and is able to lead a normal life with the full use of her legs. During this entire process I feel Dr. Jen and her staff cared for our dog like she was their own pet.

    Larry A.
  15. Church and bela loves going there and seeing all of their friends that work there.

    Bob S.
  16. Kind staff and fast service.

    Efrain E.
  17. If you're looking for a great vet clinic and a fantastic staff. Family Pet Vet Center is the place to be. Your pets will be treated like family!

    Jeff J.
  18. Offering curbside service during Covid. The staff was excellent and informative and listened to all my concerns about my new dog. I had a lot of questions, too! I feel confident that she is receiving the best care!!

  19. They truly care about your animal. They also go over everything so you know the cost. If you cannot afford something at the moment, they do not judge. They try to work with you.

    Randy D.
  20. Very close to home, but I chose it over others because of reviews from others, their response and helpfulness in est. care for my newly adopted lil guy, and a couple of (K)Courtney's in office and I am one, as well..I've never been a part of that many in same spot before--so I kinda had to!

    Marco W.
  21. My senior dog (12 years old) had dental surgery at Family Pet Vet. We had a great experience and I would recommend others to have their pet’s dental procedures here! They kept me up to date, even calling me twice during the procedure to let me know how things were going. I felt nervous after dropping him off but reassured by every call that I got updating me on his condition. The notes I received on his chart were very thorough and explained in terms that I understood fairly well even though I am not in a medical field. This is a great place that has caring vet techs and specializes in dental procedures!

    Melinda L.
  22. Absolutely amazing staff. They helped in any way they could and loved my dog as if she were their own. I would absolutely recommend anyone take their pets there.

    Katie J.
  23. Courteous, professional, and gentle. My cat has never been this relaxed at the vet. I’m recommending to anyone close to Norwalk to come here!

    Hero B.
  24. Offering curbside service during the pandemic. Your furbaby is picked up and returned by a vet tech (wearing a mask) for the safety of all. Quick and easy and followed up with a call from the veterinarian to let you know the status of the day's visit. These vets have cared for all my girls for years. Highly recommended!

    Anne B.
  25. Absolutely wonderful. I'm a pet parent who worries about everything and know that I can be annoying but they were great answering all my questions and letting me know what I can do. The vet was amazing with dealing with my iguana. Definitely recommend. Very nice. Great service.

  26. Two major dental procedures with great results. Excellent care. Very happy and impressed!

    Tara M.
  27. Family Pet West and Norwalk have been caring for my dogs for years. The vets and vet techs are awesome. Offering curbside service in the COVID pandemic. They also have boarding and grooming services available. My girls have had regular yearly care exams as well as vaccinations, surgeries, acupuncture and dentistry. They are "Fear Free" offices and work to lower pet fear around visits to the vet! It is worth it to you and your pet to establish a regular care relationship with a veterinary practice like Family Pet West or Family Pet Norwalk!

    Anne B.
  28. Made me feel special with my pet! I elected to protect my dog with a wellness plan as lymes disease is on the rise and I didn't have to worry about what was needed, Daisy is just covered. She is boarding now and they sent me a text picture update. It's great that they care!

    Quinn B.
  29. They are so kind and caring to both pets and parents!

    Tina R.
  30. We love this place, they welcomed us with opened arms when we moved to Des Moines a year ago and we couldn’t be happier with their treatment of our animals.

    Jenelle J.
  31. Very efficient and caring clinic.

    Dian K.
  32. Absolutely amazing staff. They go above and beyond.

    Buzz K.
  33. My dog, Wilson, gets excited when I say it is time to go to the vet! They are always friendly and caring when I go there. The prices are very reasonable and their service is professional. I never have to worry if I need to go out of town and find somewhere to board him. They take regular walks and lots of petting! I highly recommend this clinic for veterinary care and boarding.

    Jacqueline P.
  34. They are great with my cats. They know how to handle them well and took good care of them during their appointment. They are currently having all customers wait in the car while they take the pets inside. They have new updated payment software to pay outside. Great social distancing.

    Adrian M.
  35. Great staff and always take such wonderful care of my baby.

  36. Super friendly and went out of their way to help my sick kitten. They will now have a customer for life. Also have a clinic in West Des Moines and open weekends. Love them!

    Alishea G.
  37. Very friendly folks.

    Jason Z.
  38. Out of all the Veterinary Clinic's, this has the best pet care. It's a tad bit pricey, but the care your pets get is top notch! The staff is wonderful, they love your pets as if it was their own pets. Dr. Ryan, great man and vet doctor. I trust these vet Clinic and their staff to care for my little baby pugs!

    Ann M.
  39. Love Norwalk Family Vet!!! They take great care of my doggos!

    Michelle S.
  40. Everyone at Family Pet is very friendly and down to earth. The Doctors take the time to listen to and answer our questions regarding our pet’s care. We have not had to worry about surprise fees when we come in. They are honest and fair with their pricing.

    Stephanie C.
  41. Very friendly and fair prices. Originally started the puppy care program with their sister clinic in Norwalk and there was no issue transferring it. Always easy to schedule an appointment.

    Matt K.
  42. The Fear Free technique is the real deal. My dog used to be so afraid to go to the vet. When we arrive here, I don't have to deal with the struggle of getting her in the door. It's a night and day difference! Thanks to the entire Family Pet Vet team in Norwalk!

    Lindsay B.
  43. Dr. Jen Mathis is extremely knowledgeable about pet dentistry and has state of the art equipment (the only one in Iowa) to diagnose your pet's dental issues before they become worse and more painful for your pet. I highly recommend her for her knowledge and skill!

  44. I can’t say enough great things about Dr. Mathis and the staff in Norwalk. We were referred to her by our regular vet due to her oral specialty when we learned our cat had Salivary Gland Carcinoma. She performed a highly complex surgery on him and has given the best care possible in the months following. It has been a long road for our cat and she and her outstanding staff have been there every step of the way. We’ve continued to drive 40 minutes to doctor there because I can’t imagine trusting anyone else as much as I’ve grown to trust her. Our kitty will inevitably lose this battle but he is doing better than I would ever have imagined right now and I credit that to her tireless work to provide well researched options for us to ensure he has the best possible quality of life. Thanks for so many things, but most of all, the peace of mind we have because of the wonderful people who are fighting for him! You guys are the absolute best!

    Krista R.
  45. The staff is very friendly and great with our Rosie. We've seen several doctors at the Norwalk and West Des Moines locations, and they give the best care to Rosie.

    Michelle T.
  46. These folks are the best... So far. They assisted us with an animal emergency when we didn't have time to go to our normal vet. The staff was awesome with my less that perfect. I'll be bringing our second dog there for her next scheduled visit.

  47. Very professional and responsive. Always get answers to my questions. Very sensitive to my concerns and needs. When we euthanized our dog one year ago; the experience was very sensitively handled – from discussions to help us make the decidion – to the actual euthanization. The Doctors and staff were very sensitive; which helped us significantly in dealing with this loss.

    Chris L.
  48. Vet and techs were awesome. This is my cats first time to the vet in years, I appreciate their courtesy and care of my animals. They got them up to date on shots, and seemed very knowledgeable. Glad you have a good veterinarian. I will definitely be back next time I need help with my animals.

    Michael B.