Meet our Support Team

Heather is our Client Car

Kourtney Chance is a very essential part of our Practice here at Family Pet. She has been working with us since November of 2015 and is currently our Practice Manager.

Kayla has been working at Family Pet since May of 2020. Her passion for animals and working within the animal industry comes from her childhood. She says, "My Grandma Katherine used to rescue both cats and dogs off the street and bring them home to nurture them before finding a forever home.

Anne has a lot of experience working with people as a teacher as well as experience in the medical field. She has been a pet owner her entire life and enjoys working with animals. In her spare time she gardens and is a performing musician.

Sarah was raised right here in the heart of West Des Moines where she attended elementary, middle, and high school. During high school her favorite activity was archery.

Ben is the Veterinary Technician who has been here the longest! He has been working with us since April of 2014, and has been working as a Veterinary Technician since 2001.

Molly is an Iowa native and grew up in Winterset. In high school, her favorite subjects were anatomy and anything to do with learning about animals. From high school, she went to DMACC in 2016 and graduated in 2017 with an Associate of Arts degree.

Erin has been working with us since February of 2021 as a Veterinary Technician. She has been in the Veterinary field for nearly 3 years but has been involved in the Animal Industry for over 8 doing animal husbandry and research in marine ecosystems.

Starting off her educational career, Natasha attended DMACC in 2016 and graduated with an Associate of Liberal Arts in 2018 and then went to Iowa State University for two additional years to earn her Bachelor's Degree in Animal Ecology.

Chelsea is back! She first worked with us from January 2020 to late August of 2021, and now she is back as of April 2022 as part of our Veterinary Technician team.

Meet Emma! Emma has been working with us here at Family Pet since early May of 2022. She came to us as a Veterinary Technician with previous experience as a kennel assistant and a veterinary technician intern.

Laura is a fun-loving, hard-working girl who brings so much joy to the clinic! She started with us in May of 2022 and came from a previous job with making pet allergy medications. She grew up in Scottsdale, AZ and moved to Iowa in 2015 for college.

Allie is our main Receptionist over at the Norwalk location, and has been working there since August of 2020. Before that, she worked with Family Pet as a Kennel Attendant when she was still in High School.

The name 's Esteban. I was born in 2013 and I am a Ragdoll and Siamese mixed cat. My favorite human around this place is Dr. Emily.

Greetings Humans! My official name is Leonardo DiCatrio, I also go by Leo the Lion, or just “Leo” for short. I am a cool, laidback cat... you know, like that cute guy I was named after or whatever. I am a Persian cat and I was born in 2017.

My name? I’m Lola. I’m basically the manager around here, making sure Esteban and Leo don’t get into too much trouble. I’ll even have to groom them sometimes! I was born in 2007 and came to live at the clinic in 2018. What I like doing is... well... Purring! I just like being around people.