As part of our commitment to providing you with the best veterinary services in Norwalk, IA and West Des Moines, IA we offer flexible payment choices so you can afford to care for your pet. We offer preventative care plans that bundle the best veterinary care procedures for your pet, while also giving you savings.
Full payment is due at the time of service. We accept cash, Mastercard, Amex, Discover, and Visa credit cards. There is a 3% fee associated with all credit card transactions.
Personal Checks are not accepted as payment.
If you would prefer to pay via a payment plan, we have multiple options. See below for more information:
Scratchpay: West Des Moines Clients: Apply Here Norwalk Clients: Apply Here

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Scratchpay is a line of credit/loan for veterinary expenses. Our clients have appreciated the convenience of using this payment method. To apply all you need is a smart phone, tablet, laptop, or desktop computer can be used. A soft credit inquiry is done through scratchpay.com when you submit an application. This step allows you to check what rates and terms may be available to you and does not affect your credit score. If you receive an offer through Scratch you are not satisfied with the interest rate or terms of the load, you can easily decline the offer at zero cost, and there will be no impact on your credit score. Please visit https://scratchpay.com to apply.
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Scratchpay says, “If you are pre-approved for our Pay Later product, and choose to continue the Pay Later application, no hard credit inquiry will be performed and there will be no impact on your credit score at all.
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In an instance where you are pre-approved for our Pay Over Time product, and choose to continue the Pay Over Time application, one hard credit inquiry will be performed. Hard inquiries can affect your credit score and are visible to third parties reviewing your credit report.”
If you have additional questions regarding Scratch loan you can reach them by Phone: 855-727-2395, Email: [email protected]
- All Pet Card offers no interest on transactions of $250 or more when the balance is paid in full within 6 months. Interest will be charged from the date of purchase if the balance is not paid in full within 6 months.
- Prequalify without effecting your credit score
- Accepted at participating pet care providers, including boarding and training facilities.

- Care Credit offers 6 months interest free financing on transactions over $200, when the balance is paid in full within 6 months.
- Accepted at participating pet care and human medical care providers
- Applying through our custom link has a higher acceptance rate for potential borrowers
