As part of our commitment to providing you with the best veterinary services in Norwalk, IA and West Des Moines, IA we offer flexible payment choices so you can afford to care for your pet. We offer preventative care plans that bundle the best veterinary care procedures for your pet, while also giving you savings.

Full payment is due at the time of service. We accept cash, Mastercard, Amex, Discover, and Visa credit cards.

*Please note that as of July 28, 2021 we are no longer accepting checks and apologize in advance for any inconvenience.

If you would prefer to pay via a payment plan, we suggest signing up for Scratchpay. See below for more information:

  • Scratchpay is a line of credit/loan for veterinary expenses. Clients have really liked using this easy payment method and our experience is that the acceptance rate has been higher than CareCredit. A smart phone, tablet, laptop, or desktop computer can be used. A soft credit inquiry is done through when you submit an application. This step allows you to check what rates and terms may be available to you. That inquiry will NOT affect your credit score. If Scratch offers a loan and you are not satisfied with the interest rate, you can easily decline the offer at zero cost, and there will be NO impact on your credit score. Please visit to apply.

  • Scratchpay says, “If you are pre-approved for our Pay Later product, and choose to continue the Pay Later application, no hard credit inquiry will be performed and there will be no impact on your credit score at all.

  • In an instance where you are pre-approved for our Pay Over Time product, and choose to continue the Pay Over Time application, one hard credit inquiry will be performed. Hard inquiries can affect your credit score and are visible to third parties reviewing your credit report.”

More details are best answered at by Scratchpay you can reach them by Phone: 855-727-2395, Email: [email protected] or by clicking the button below.