Family Pet Veterinary Center and their Animal Dentistry Referral Services went above and beyond to help when we needed them most. Our sweet kitty was suffering from mouth pain and refusing to eat and drink. We were heading into the 4th of July holiday and we were in a near panic not knowing if we could get her through the holiday while people were off. Our normal vet was completely unavailable and not answering their phones. Anne, the client care coordinator, will forever have my gratitude. She spoke to me on Saturday and Sunday when my cat's condition seemed to be worsening. Taking my call on the weekend when I wasn't even an existing patient! She worked with Dr. Jen to squeeze me in on Monday morning even though the clinic was closing early. Dr. Jen and team spent the entire morning diagnosing my cat's issue and FINALLY giving us answers. Anne and Dr. Jen continued to be in contact and available via text or phone to answer any of my questions, even on the holiday. They were always there to help and provided answers in an extremely timely manner. Their services stand out. Honestly, I am not sure what we would have done without them. I read some people say that the vet is expensive; unfortunately vet bills are rarely what we expect, and they can sure be more than we might want to spend. But, everyone was abundantly clear and up front with pricing, so we always knew what a procedure, medicine, etc. would cost.
Leslie B.